As an experienced professional with a passion for shaping and implementing digital communication, it is my goal to create unmatched customer experiences while also enjoying those experiences myself.

 

About Jenna

I am an avid consumer and creator of media and entertainment. I delight in crafting and digesting it in all of its forms: film, television, radio/music, literature, and theatre are some of my top obsessions after video games. I collect natural gemstones, Magic the Gathering cards, limited-edition Mooncat indie nail polish, TTRPG (Mostly Dungeons & Dragons) books, art prints, sewing machines, and much more. You’ll find me anywhere art is made and absorbed. At the jazz club, the con floor, the couch, or the concert hall, the Renaissance faire or sitting at my gaming PC, or tucked in at the dinner theatre. Where people are following their passions and building something beautiful, that’s where I am happiest.

I enjoy the thrill of creating something innovative, and I delight in discovering new ways to solve problems. I am driven, and I have the skills to enact solutions (or at any rate delegate them!). I skillfully partner my specializations in production and project management with my expertise in communications, writing, and design, and I can be ready to take on most workplace challenges. If you are wondering if I am a good fit for your team, it is important to note that I am most interested in team-oriented environments. I thrive in spaces that rely on collaboration, and when I get to work with multiple cross-functional groups. It is important to me to be able to show my creative and inspirational personality to share in team wins and focus on learning moments with my colleagues!

“When you’re curious, you find lots of interesting things to do.”
— Walt Disney

Experience summary

  • 15+ years in Product Marketing

  • 12+ years in Mobile Game Marketing

  • 15+ years in Live Operations Marketing

  • 12+ years in Casino/Slots Marketing

Professional Skills

  • Product Marketing Strategy & Execution

  • Project Management and Design

  • Customer Retention and Service

  • Corporate Communications

  • Writing and Editing

  • Tactical Channel Marketing

  • Research and Development

  • Documentation Management

  • Licensing and Brand Management

  • Review and Report Metrics & KPIs

Platform Skills

  • Asana, Trello & Jira

  • Smartsheets, Airtable

  • Mercury, Post Up (Email Service)

  • Helpshift, Zendesk (CS Platform)

  • Teak (Notification Platform)

  • HubSpot

  • Facebook Insights

  • MVNS, Kontagent (Upsight) Analytics

  • Google Analytics

  • Adobe Photosphop